Have a question ? We are here to help.
Frequently Asked Qusetions
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Are your products safe for children?
Absolutely! All Mothercould products are made with child-safe, non-toxic, BPA-free materials and tested to meet high safety standards.
What age range are the products suitable for?
Our products are designed for families and children but aren’t restricted to a specific age range. For example, the snack box works for toddlers (with supervision) and older kids who pack their own snacks or craft supplies. The travel organizer fits in cars, backpacks or carry-ons - great for school-aged children, travel with toddlers, sibling families, etc.
What materials do you use?
All materials are selected with kids and families in mind. The travel organizers use water-resistant durable fabrics; snack boxes are made from suitable food-safe, easy-wipe plastics. We recommend cleaning with mild soap and warm water, then air-drying completely before reuse to maintain longevity.
How do I clean and maintain your products?
Most of our items can be easily wiped clean with mild soap and warm water. We recommend air drying completely before storing to maintain their quality and longevity.
Can I use these products for things other than travel?
Absolutely! Our organizers and containers are versatile enough for home storage, crafts, school lunches, car rides, or even office use.
Do you offer discounts or bundles?
Yes, we frequently offer seasonal promotions and bundle deals. Subscribe to our newsletter to stay updated on special offers and new releases.
How can I contact Mothercould?
You can reach us anytime at customerservice@mothercould.com or through our contact form. We’re always happy to help with questions about your order or our products.
